Ordering Information

Pricing:

All prices are inclusive of VAT at the prevailing rate .

Minimum Order Values:

U.K. no minimum order.

Eire - £25 including V.A.T.

Rest of the World - £30 including V.A.T.

Delivery:

U.K. All orders delivered free of charge via Royal Mail or Fedex.
Eire. Minimum order £25, delivery will be charged a flat rate of £10.

Rest of the world: Deliveries to other locations will be charged at the best current postage or courier rates available. Please email enquiries@visionantics.com or telephone 44 (0)1273 670699 to determine options and availability in your area.

Vision Antics is not responsible for any import duty and taxes charged on the goods we supply to you

Methods of Posting:
Orders will be sent by Royal Mail where possible.
Occassionally we may need to use a courier. If this is the case we will have contacted you beforehand by email or telephone.

Delivery Times:

U.K. Usually within 7 working days from receipt of order. We will contact you should there be a delay.
Eire. Within 7 to 14 working days from receipt of order. We will contact you should there be a delay.
Rest of the World. To be confirmed once your order is ready for despatch.

Returns:

If for any reason you are unhappy with your order we will exchange or refund the item providing you let us know within 7 days of receipt and it is returned in it's original condition at your own cost. Damaged or faulty items will be refunded in full. This does not affect your statutory rights.

Payments:

We accept payment for goods via all major credit and debit cards. All payments are processed via Paypal which offers our customers a secure, reliable and trusted payment system and means that we do not need to see or store your card details, therefore further reducing the risk of your card details being intercepted.

You do not require a Paypal account to pay for goods as the payment platform also allows you to pay using your credit or debit card directly.

If you wish to pay by cheque please telephone 01273 670699. Cheques should be made payable to Vision Antics. Our address is 6a Steine Gardens, Brighton, East Sussex, BN2 1WB.

Cancellation:

Any order cancelled before despatch will be refunded in full the same day. Any orders already despatched that you wish to cancel will be refunded in full on return of the goods in good condition. (Terms and Conditions Returns for further details).

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